WishWin is an online casino that offers a diverse range of games from various software providers, including popular titles from NetEnt, Microgaming, and Evolution Gaming. The casino is operated by FTF Media Ltd., a company registered in Cyprus.

Brand Overview

WishWin was launched in 2019 with the goal of providing players with an immersive gaming experience. The brand’s slogan "Where Dreams Come True" https://wish-win.ca/ suggests that it aims to offer more than just a place for players to gamble, but also a platform where they can win big and have fun doing so.

Registration Process

To create an account on WishWin, new users need to click the ‘Register’ button at the top right corner of the website. They are then prompted to enter their email address, password, date of birth, and country of residence. Additionally, they must agree to receive promotional emails from the casino.

After submitting this information, a confirmation link is sent to the provided email address. Once clicked, players can fill in more details such as name, address, and phone number. The entire process takes around 5-10 minutes to complete, after which users are automatically redirected to the login page where they can enter their username and password.

Account Features

Once registered, users have access to various account features that make playing at WishWin convenient and enjoyable. These include:

• A comprehensive gaming lobby with filters by category, software provider, and popularity
• A user-friendly interface for navigating between games
• Regular updates on new titles and promotions
• Live chat support available 24/7

However, some players might find the lack of a loyalty program or tournaments somewhat limiting. Nevertheless, WishWin makes up for this with its extensive selection of payment methods.

Bonuses

WishWin offers various types of bonuses to attract new customers and reward regular players:

• Welcome Bonus: A 100% match bonus on the first deposit (up to €200) plus 50 free spins
• First Deposit Bonus: An extra 25% reload bonus for deposits made within the first week after account creation
• Free Spins: Additional 20-500 free spins depending on the game played, as part of the Welcome Package or through regular promotions

Additionally, players can participate in promotional offers such as ‘Happy Hours’ with special bonuses and tournaments. However, no detailed information is provided about how these work.

Payments and Withdrawals

WishWin has a wide range of payment methods to cater to different countries and currencies:

• Credit/Debit Cards (Visa/Mastercard)
• E-Wallets (Skrill, Neteller)
• Prepaid Options (ecoPayz, Paysafecard)
• Bank Transfers

Minimum deposit is set at €20 for most options, with some variations depending on the payment method used. For withdrawals, WishWin imposes a minimum amount of €30 and allows up to 5 simultaneous transactions.

Withdrawals are processed within 24-48 hours after the request has been made. The casino then transfers funds via bank transfer or e-wallets, which take an additional 1-3 business days for completion. Overall, WishWin’s payout speed is somewhat above average compared to its competitors.

Game Categories

WishWin offers a wide variety of games across multiple categories:

• Slots (including video slots and progressive jackpot titles)
• Table Games (roulette, blackjack, baccarat, poker variants etc.)
• Live Casino
• Jackpot Games
• Instant Wins

Some popular titles include ‘Book of Dead’, ‘Starburst’ from NetEnt and the legendary ‘Mega Moolah Progressive Slot’.

Software Providers

WishWin collaborates with several industry-leading game providers:

• Evolution Gaming (Live Casino, table games)
• Microgaming (slots, progressive jackpots, instant wins etc.)
• NetEnt (slots, table games, live casino and other types of entertainment)

Their diverse portfolio contributes to the overall gaming experience offered by WishWin.

Mobile Version

WishWin has a dedicated mobile app available for both Android and iOS devices. The application provides access to most features and content on the desktop version, ensuring seamless gameplay anywhere. Unfortunately, no detailed information is provided about mobile-exclusive bonuses or promotions.

However, users can still play through their web browser by visiting www.wishwin.com directly in Safari/Google Chrome/Firefox etc., allowing instant access to games without any installation necessary.

Security and License

WishWin is fully licensed under the laws of Curacao (License No: 1668/JAZ issued on November 18th, 2019). While this may seem less reassuring than some European licenses, it does indicate that the platform meets certain basic standards.

Moreover, WishWin utilizes advanced SSL encryption to safeguard sensitive player information and maintains responsible gambling policies to protect its users. However, as with any online casino, risks of identity theft or financial loss remain possible if security is compromised either through user error or technical vulnerabilities in third-party software used by the site itself.

Customer Support

WishWin provides around-the-clock assistance via live chat and email (support@wishwin.com). The support team seems helpful but rather limited as it is difficult to address multiple issues or resolve complex problems efficiently.

Phone number for customer service is not listed anywhere on the site.

User Experience

The user interface at WishWin feels modern and inviting, even if some navigation could be streamlined further. On desktop, most controls fit neatly into a single row across the top of each page but with no clear indication of what they do without hovering over them.

Additionally, due to lack of information on mobile optimization or custom tailored promotions for different mobile devices or operating systems.

Performance

As an average online casino in comparison terms regarding payout speeds and overall game portfolio WishWin’s performance is somewhat decent yet nothing exceptional.

Overall Analysis

Given its strengths, like extensive selection of payment options and diverse variety of games from multiple providers, along with generally good bonus offers, we could recommend playing at WishWin for players seeking a straightforward gambling experience without too many ‘bells & whistles’.